This Privacy Policy describes how Infonix Cloud ("Company," "we," "us," or "our") collects, uses, protects, and discloses information for users of the Manager Infonix Cloud Version 1 web application and associated services (the "Service").
1. Acceptance of Terms
By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information based on your use of the Service, which serves two primary user types: Clients and Team Members.
A. Information You Directly Provide (Required for Service Functionality)
| Data Category | Specific Data Points | Purpose of Collection |
|---|---|---|
| Identifiers & Profile Data | Full Name, Email Address, Phone Number, Profile Picture, Job Title/Designation (for Team Members). | Account creation, identity verification, and communication necessary for project collaboration. |
| Financial & Billing Data | Invoices, Quotation details, Payment Passbook entries, and related transaction records. | To fulfill our contractual obligation to provide clients with access to their financial records. |
| Project & Activity Data | Project names, deadlines, progress status, project notes, files uploaded, and Project Updates. | To allow clients to track their projects and enable team members to report progress. |
| Support & Communication Data | Content of Complaints raised, support correspondence, and ticket history. | To address and resolve service issues or inquiries. |
| Sensitive Data | Passwords that users choose to store in the designated "Passwords" section. | Stored solely for user convenience. This data is highly sensitive and is secured using encryption. |
B. Information Collected Automatically
- Usage Data: Details about your access and interactions, including the specific features you use and the time/duration of your sessions (e.g., time spent viewing the "Invoices" section).
- Device and Log Data: Internet Protocol (IP) address, browser type, operating system, device identifiers, and timestamps.
- Cookies and Tracking: We use session cookies to maintain your login status and persistent cookies for site analytics and tracking the usage of the web app.
3. How We Use Your Information (Purpose of Processing)
- Service Delivery: To provide the core functionality of the Manager Infonix Cloud Version 1 app, including running the dashboard, managing user profiles, and facilitating project interaction.
- Contractual Fulfillment: To ensure Clients can access their financial documents and to enable Team Members to perform their assigned administrative and project reporting duties.
- Communication: To send system alerts, project notifications, updates on complaints, and important information related to your account or service.
- Security & Compliance: To verify user identity, detect and prevent fraudulent or unauthorized activity, and comply with legal obligations.
- Service Improvement: To analyze usage trends, troubleshoot technical issues, and enhance the features and performance of the Service.
4. How We Share Your Information (Disclosure)
We do not sell your personal data to third parties. We only share information in the following circumstances:
- With Other Users (Internal Sharing): Client names and project details are shared with assigned Team Members. Team Members’ names and profile pictures are visible on projects they are working on.
- Service Providers: We may share data with third-party vendors who provide hosting, security, and maintenance services necessary for the app's operation. These providers are strictly prohibited from using your data for any other purpose.
- Legal Obligation: We will disclose information if required to do so by law or subpoena, or if we reasonably believe that disclosure is necessary to comply with the law, protect the security or integrity of our Service, or protect the rights, property, or safety of Infonix Cloud, our users, or others.
- Business Transfer: In the event of a merger, acquisition, sale of assets, or bankruptcy, user information may be transferred to the acquiring entity.
5. Data Security
We employ commercially reasonable technical and organizational measures, including encryption and access control, to protect the security of the information we collect and store. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Rights
Users have the right to access, correct, or delete their personal data. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable laws.
7. Changes to This Privacy Policy
We reserve the right to modify this policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
Infonix Cloud
Email: support@infonixcloud.com
Phone: +91 9430086170
Website: www.infonixcloud.com
Web App: https://manager.infonixcloud.com